SERVICE UPDATE – COVID-19

Our website is now open for orders of Hozelock and Hozelock Cyprio Spare Parts.

Your enquiry/order remains important to us, however, Covid 19 has created an environment that we hadn’t been prepared for, with a high level of increased enquiries and orders. We aim to get all orders sent out to you and respond to your query within 3 to 7 working days.

If you need assistance in the meantime, please continue to try our dedicated team on: 0121 313 1122.:

Monday – Thursday: 09:00 – 16:30

Friday: 09:00 – 15:30

Please also try our Hozelock Support and Product Pages on our main Hozelock website. 

We thank you for your patience and understanding during these unprecedented times. 

All details registered with Hozelock Ltd are strictly confidential and will NOT be divulged to third parties.

In accordance with the laws, individuals whose personal data are collected, have the right, for legitimate reasons, to access, rectify, remove and oppose to, the information relating to them. They may also oppose, free of charge, to their data being used for marketing and commercial purposes. Thus, if you wish to exercise these rights, you can do it through the sending of a letter to the attention of Data Protection Officer, Hozelock, Midpoint Park, Birmingham, B76 1AB or by emailing DPCO@Hozelock.com.

(Please note, all e-mails sent to DPCO@Hozelock.com, will only deal with requests relating to your personal data. Please send all other enquiries to consumer.service@hozelock.com).

Personal information


Please provide as much information as you can - for example product names, what issue you are having, and what outcome you would like to see.

© Hozelock Ltd 2020